Refund policy

We want you to be happy with your Dishful sealer. Please read this policy before you buy.

Change of mind
We don't accept returns or give refunds if you simply change your mind.

Faulty, damaged or not as described
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If your item is faulty, arrives damaged, or is not as described, you are entitled to a repair, replacement or refund.

How to make a claim
Email us at dishful.au@gmail.com with:
- Your order number
- A short description of the problem
- A photo or short video showing the issue

Please contact us before sending anything back. We will reply with the next steps and the return address if needed.

If your claim is approved, we will cover the cost of return postage. Refunds go back to your original payment method, usually within 5 to 10 business days after approval.

This policy does not affect your rights under the Australian Consumer Law.